Frequently asked questions
What is the Companion Care Service Suite?
The Companion Care Service Suite is an educational course for people interested in starting or improving a non-medical companion care service.
It covers companion care boundaries, communication, business setup, recordkeeping, pricing, client intake, marketing, and practical business tools.
How much does it cost?
The Companion Care Service Suite costs US$97 as a one-time payment, plus any applicable taxes displayed at checkout.
Your payment includes 12 calendar months of access to the course and companion application, starting from your confirmed purchase.
There is no automatic renewal or recurring subscription charge from EchoBridge Health for this purchase.
What does the course include?
The course contains 12 modules organized into five parts, covering:
- Companion care foundations and professional boundaries.
- Client communication and meaningful visits.
- Business registration, financial recordkeeping, and risk awareness.
- Service development, pricing, client intake, and documentation.
- Marketing, digital organization, and preparing to launch.
The course page provides the full module breakdown and details of the included resources.
How long can I access the course and application?
You receive 12 calendar months of access from your confirmed purchase.
The course and companion application share the same access end date. Completing the course early does not shorten this period.
Access ends when the 12-month period expires. Any future extension or renewal offer will be explained separately and will require a new purchase or agreement.
How do I receive access after purchasing?
Once your payment is confirmed, you will receive instructions for accessing your course account.
Access to the companion application is provided through a separate invitation or setup instruction linked to your purchase.
Check your spam or junk folder if you cannot find these messages. If you need help, email info@echobridgehealth.com with the email address used at checkout and your order number.
Do not send your password or full payment card details.
Can I purchase the course outside the United States?
Yes. The course initially focuses on the United States, but international customers may purchase and access it where the service and payment methods are available.
Some business, tax, legal, and regulatory information is specific to the United States. International learners must check the requirements that apply in their own country or region.
Does this course qualify me to provide medical care?
No. This is education for non-medical companion care.
It does not provide a professional license, authorize medical services, or replace qualifications required by your jurisdiction.
You remain responsible for understanding the activities you may legally perform and any registration, insurance, training, or licensing requirements that apply.
Will I receive a certificate?
A course completion certificate is available after you complete the required assessments and activities.
The certificate records completion of the course. It is not a professional license, government credential, or authorization to provide regulated care.
What is the refund policy?
We do not generally provide refunds for change of mind, non-use, or failure to complete the course.
If you experience a duplicate charge, payment error, or access problem, contact info@echobridgehealth.com with your order number so we can investigate and determine an appropriate remedy.
Any mandatory cancellation, withdrawal, or refund rights that apply under relevant law remain unaffected.
Please read our Refund Policy for full details.
Which payment methods are available?
Available payment methods are displayed at checkout and include supported options through Stripe and PayPal.
Availability may depend on your location, device, and payment provider.
If you select a third-party installment or financing option, that provider’s payment terms apply. Those arrangements are separate from EchoBridge Health’s one-time course purchase.
How is my information handled?
Our Privacy Policy explains how we handle account, purchase, learning, application, and communication information, including information processed by our service providers.
The companion application stores its data on Abacus.AI-managed servers.
Please read our Privacy Policy before submitting personal information.
How do I get help?
Email info@echobridgehealth.com.
For purchase or access questions, include your order number, the email address used at checkout, and a short description of the problem.
Never include passwords or full payment card details.
The Companion Care Service Suite is an educational course for people interested in starting or improving a non-medical companion care service.
It covers companion care boundaries, communication, business setup, recordkeeping, pricing, client intake, marketing, and practical business tools.
The Companion Care Service Suite costs US$97 as a one-time payment, plus any applicable taxes displayed at checkout.
Your payment includes 12 calendar months of access to the course and companion application, starting from your confirmed purchase.
There is no automatic renewal or recurring subscription charge from EchoBridge Health for this purchase.
The course contains 12 modules organized into five parts, covering:
- Companion care foundations and professional boundaries.
- Client communication and meaningful visits.
- Business registration, financial recordkeeping, and risk awareness.
- Service development, pricing, client intake, and documentation.
- Marketing, digital organization, and preparing to launch.
The course page provides the full module breakdown and details of the included resources.
You receive 12 calendar months of access from your confirmed purchase.
The course and companion application share the same access end date. Completing the course early does not shorten this period.
Access ends when the 12-month period expires. Any future extension or renewal offer will be explained separately and will require a new purchase or agreement.
Once your payment is confirmed, you will receive instructions for accessing your course account.
Access to the companion application is provided through a separate invitation or setup instruction linked to your purchase.
Check your spam or junk folder if you cannot find these messages. If you need help, email info@echobridgehealth.com with the email address used at checkout and your order number.
Do not send your password or full payment card details.
Yes. The course initially focuses on the United States, but international customers may purchase and access it where the service and payment methods are available.
Some business, tax, legal, and regulatory information is specific to the United States. International learners must check the requirements that apply in their own country or region.
No. This is education for non-medical companion care.
It does not provide a professional license, authorize medical services, or replace qualifications required by your jurisdiction.
You remain responsible for understanding the activities you may legally perform and any registration, insurance, training, or licensing requirements that apply.
A course completion certificate is available after you complete the required assessments and activities.
The certificate records completion of the course. It is not a professional license, government credential, or authorization to provide regulated care.
We do not generally provide refunds for change of mind, non-use, or failure to complete the course.
If you experience a duplicate charge, payment error, or access problem, contact info@echobridgehealth.com with your order number so we can investigate and determine an appropriate remedy.
Any mandatory cancellation, withdrawal, or refund rights that apply under relevant law remain unaffected.
Please read our Refund Policy for full details.
Available payment methods are displayed at checkout and include supported options through Stripe and PayPal.
Availability may depend on your location, device, and payment provider.
If you select a third-party installment or financing option, that provider’s payment terms apply. Those arrangements are separate from EchoBridge Health’s one-time course purchase.
Our Privacy Policy explains how we handle account, purchase, learning, application, and communication information, including information processed by our service providers.
The companion application stores its data on Abacus.AI-managed servers.
Please read our Privacy Policy before submitting personal information.
Email info@echobridgehealth.com.
For purchase or access questions, include your order number, the email address used at checkout, and a short description of the problem.
Never include passwords or full payment card details.